Comments on: Trouble with HP Laptops’ Wireless Broadcom Cards

By: shane

shane — Wed, 14 May 2008 02:27:39 +0000

hi i also am having a problem with Dv6208nr with the wireless deal

By: Asif

Asif — Tue, 22 Apr 2008 06:24:20 +0000

HP has been aware of the problem for over a year. They sold defective units on several levels; some with defective motherboards, others with defective LAN cards, and yet some more with defective inverters. The lesson here is simple: Don’t buy from Hewlett Packard.
Only one of these defective type units is covered under this new program.

By: Amadeu

Amadeu — Mon, 21 Apr 2008 22:51:39 +0000

hi again..

I found this: http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01087277&dlc=en&lc=en&cc=us

HP knows the problem but I don’t know if this will help me cause of I live in Brazil but my notebook is a US model.. anyway.. this link above seems helpful for some people

By: Amadeu

Amadeu — Mon, 21 Apr 2008 20:44:59 +0000

Hi guys, I hate HP! I bought my dv6308nr in Brazil but it is a refurbished only sold in US, so I couldn’t bought a warranty extension (cause I hadn’t a US address and credit card). Sucks, just sucks! Now.. I restart my note and my wireless card was gone! Oh no.. never .. I never won’t buy HP notes again!

I will try your advices but my BIOS has a tip that is a hardware problem: the boot order menu puts a “!” (exclamation) on “network card booting” option ! This seems bad, very bad. At last I will try remove and reconnect the minipci card. God bless myself !!

By: Asif

Asif — Sat, 12 Apr 2008 09:40:25 +0000

The problem is hardware, and possibly incompatibility with Roxio that comes pre installed on the laptop. Remove Roxio and see if that helps.

By: joel

joel — Fri, 11 Apr 2008 22:49:36 +0000

HI, I have the same problem the wireless card disapear, and I cant find the solution, but I don´t know something, The problem is Hardware or is operating system ? I mean if use Windos Vista the problem will be over

By: Asif

Asif — Wed, 26 Mar 2008 22:12:24 +0000

Mark, that’s definitely very interesting. If you see any inconsistency in that conclusion, please be sure to post it, so we know. Let us hope that HP can see this and get their shit together, athlough given their track record i don’t see that happening.

Brett, the nvidia update doesn’t solve the problem. Read Mark’s post. He also has a dv6000. Apparently uninstalling Roxio solves the missing broadcom wireless adapter problem with the hp paviliion dv series. Well, with the dv6000 anyway.

By: Brett Prockish

Brett Prockish — Wed, 26 Mar 2008 17:11:26 +0000

Hello Asif, I have a dv6000 special edition and i am suffering from the same prob with my wireless. could you tell me were i could find the nvidia update to fix it … thanks a bunch

By: Mark

Mark — Wed, 26 Mar 2008 13:48:18 +0000

So far, after uninstalling Roxio again, the built in wireless is still working. Even after putting my laptop to sleep and hibernation multiple times and multiple reboots. Ad far as I’ve been able to determine everything else works fine with Roxio uninstalled except for recovery disc creation. The cd/dvd drive works as normal with everything else. Maybe the recovery disc creator software used the burn enging from Roxio or something? Not sure. Roxio came preinstalled on my dv6208nr and I can install it anytime fromt he recovery parition of the hard drive. When I get the time I’m going to install Roxio one more time to see if the wireless malfunctions and then uninstall to see if that corrects it for the third time. The only thing is my laptop worked fine for months when I first bought it and Roxio was installed and it also worked fine for months after I got it back from HP for repair with Roxio until I updated the bios to the latest version. After the bios update, the wireless only seems to work with Roxio uninstalled. I’d also like to point out that the built in wireless has worked with Roxio installed but very rarely and it usually malfunctions after every sleep, hibernation or reboot but without Roxio it’s been working fine since Monday evening.

By: Asif

Asif — Wed, 26 Mar 2008 08:22:34 +0000

That’s a first. If Roxio is causing it, well, I really don’t know what to say.

It’s interesting that Roxio is also the source of drive discovery. More interesting, the recovery disc procedure works, but what you need to try and see is whether you can actually restore from the recovery discs.

That’s another problem; several laptops fail to restore, even when you order the recovery discs from hp.com.

Let us know Roxio really is the cause for your dv6208nr. Maybe we should inform the prodigal staff at HP.

By: Mark

Mark — Tue, 25 Mar 2008 04:05:22 +0000

Could Roxio be causing the wireless malfunction? A few days ago I uninstalled everything Roxio that was on my dv6208nr laptop because I never used it. Afterwards, I noticed that the built in wireless was working again so I removed the wireless USB dongle that I had been using. I then decided to create some system recovery discs and kept getting an error that my laptop didn’t have a drive capable of cd or dvd burning. I researched that online and discovered that removing Roxio on some HP laptops could cause the recovery disc creation to not work. I then reinstalled Roxio to create my recovery discs and when I did the built in wireless stopped working again. After creating the recovery discs, I uninstalled Roxio again, rebooted and the built in wireless is working fine again. I’m going to try multiple reboots, sleeps, and hibernations to see if the built in wireless continues to work and I’ll report back tomorrow evening or nite.

By: Asif

Asif — Mon, 24 Mar 2008 11:19:18 +0000

Yeah, they’ve simply compromised quality for price.

I had to get a Laser Multifunction Device for my office last week, and in the past I’ve gone for a Samsung SCX 4521F, but I had a hard time finding it now, so I ordered a Lexmark X340 instead. The HPs were tempting, but then I’ve almost boycott HP purchases.

The software that comes with their printers also runs very heavy. I’ve never used a Lexmark before, so it’s a first for me. But the Samsung was a wonderful piece of equipment, a must for any small business.