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A blog of Factual Opinions

HP agree they screwed up

HP have recently released what they call a “required new BIOS” for certain notebook models, including hp pavillion dv servies notebooks and compaq presario v series notebooks. In addition, a California Judge has ruled against them regarding defectiv…

HP SUCKS! why i keep buying them? fully loaded for the price.. i’m stupid to keep buying them…. but I own a dv2000 now..and it’s overheating.. the battery is dead.. and it has just been over a year.. so the warranty is … dead.. the hard drive crapped out on me…! i’m going elsewhere.. helllooo DELL…

HP is definately a PITA. (pain in the a*s) I have a V6000 and let me tell you, it’s HELL! My warranty just expired, my hard drive is DEFECTIVE from what HP update tells me. Every day I have to reformat and re install, AND I get BSOD every like two hours. Service here sucks too, all i can say is, I’m buying a Dell XPS M1530 and never looking back, at this rate, I’m suprised HP isn’t bankrupt.

They don’t even provide driver software to customer and neither you can’t download them from their sites cause they don’t even know which model needs which driver. I have a compaq presario v6000 laptop and i downloaded the drivers for wireless from the hp site and it srewed up my laptop but they put the driver under these model section.And every time i start my laptop it shows new new errors sometimes os not found sometimes volume doesn’t come sometimes the wireless doesn’t connect you have to put the wireless password again and again to connect to the same wireless network.This laptop is bulls**t.

I have dv2000. Tomorrow I should be getting a box to yet again ship my laptop off to be *repaired* because of this problem. I’m annoyed that I have to send it off again and maybe this will happen again. I’m relieved at the same time though as my 1 yr. warranty expired in August and this is covered. On a side note, I’ve never encountered the wireless problems. Just the blank screen thing and some weird screen before it eventually goes to the blank screen.

I also have a dv2000 and its been nothing but trouble. The battery doesnt last but mins,(have to plug in to use) and the screen flickers a couple of times then blank screen. I have to use external monitor. I called hp and the warranty just ran out. What a pain in the neck…

Just don’t purchase any more HP product….. period. That’s it for me after 2 laptops.

I just call their help line and they said i miss the Hp limited warranty by 3 months and it would cost $300.00 to replace the mother board. The hell with that i rather invest on a new labtop that won’t break down on me.

I just call the help line and they told me a missed the HP limited warranty deadline also. The wanted me to pay $300 bucks to replace the mother board. The interesting part is that I registered my laptop with them when I bought it. I get 2 emails a week with HP deals and sales info but I did not get any emails when they instituted the limited warranty program I run their stupid HP TotalCare app, which could have been used to rely this information. HP Customer service is Horrible!!!!

I also have a dv2000 and a dv6000. Both of them have black screens and will not boot. Of course the warranty was out. I called HP and the said it would cost $250 to fix them. And get this, there on the defective list. I am getting in touch with trouble shooters to put it on the network.

I too have an dv2000 series laptop which is not quite three years old. I have been having the video problem for some time and just lost my wireless capabilities. HP told me $398 to fix. I questioned why I did not get email alerts when the problem was discovered but they didn’t have an answer. Eveyone should send them onion letters!

I have just lost confidence in a company I have always respected.

I have a dv2000 series, as well… The battery already had to be replaced because of recalls… And then the sound went out. We had to send in the computer twice. So now it’s doing the overheating thing, kiling my sound, and some random chick at HP that barely spoke any language at all (I’m pretty sure she was drooling and filled with preprogrammed responses) kept trying to tell me I needed to pay hundreds of dollars to fix a computer I paid over a thousand for already. Let’s not forget to mention the fact that the thing was shoddily put together by small children in chains, I assume, as the screenlock (WHY DOES THAT EXIST???) got jammed at some point, and snapped the hinge on the let side, making the screen unstable… It makes a rather scary cracking noise if it so much as get lightly jarred by a mouse fart from three miles away. It’s not the plastic that is snapped. It’s the METAL FRAME that snapped. I could go forever bout my thousand dollar “entertainment” notebook, that has no sound, is on the verge of having no screen, and won’t pla CD’s or DVD’s. Not that that would matter. THERE IS NO SOUND. So I have a netbook. A very slow… very quiet… EXPENSIVE netbook.

MyDV6000 series laptop won’t turn on, the sound isn’t working,the wireless device already quit, I’ve called hp numerous times,with the same result as many of the comments above.I won’t buy another hp product,and I used to really respect this company.We also have a Livestrong special edition laptop,that is very nice but the case bagan cracking without havingbeen dropped.HP gave couldn’t help with this problem either,even though it was still under warranty at the time,they said they’re cases only crack if dropped. The computer still works great except for the spacebar key, which does not respond when tapped.
Discouraging.

MyDV6000 series laptop won’t turn on, the sound isn’t working,the wireless device already quit, I’ve called hp numerous times,with the same result as many of the comments above.I won’t buy another hp product,and I used to really respect this company.We also have a Livestrong special edition laptop,that is very nice but the case bagan cracking without havingbeen dropped.HP gave couldn’t help with this problem either,even though it was still under warranty at the time,they said they’re cases only crack if dropped. The computer still works great except for the spacebar key, which does not respond when tapped.
Discouraging.

Fuck HP. Class Action Lawsuit is in order

please send me information on class action law suit,I have problems with my hp dv 2000; the screen going blank ; I called hp after I found all the information online about the problems and they did not acknowledge the recall/lawsuit and wanted to charge me to help me! I NEED INFORMATION ON THE CLASS ACTION LAWSUIT. THANKS!!

Lorena, see this: http://www.classcounsel.com/news/hpzd.html

I have a HP dv6000 that the wireless stopped working, pus now when you boot it up the screen is blank and also starts and stops by itself. Count me in on a class action suit. We pay good money for these and deserve way better service than we recieve. NO MORE HPs for me.

I have an hp dv6000 and the LCD screen is going out! How do I join the class action lawsuit?