Asifism.com
A blog about fact & opinion

10 Reasons to not buy Hewlett Packard (hp)

-HP QuickPlay Download Information & Keys
-Trouble with HP Laptops’ Wireless Broadcom Cards
-HP Quickplay Guide | Download & Install on Windows Vista and XP

Today, my HP dv2120US gave up. It refuses to function. I bought the notebook in December, 2006, and it started to give me problems in April, less than 5 months after I bought the machine. This is not my first HP laptop or desktop, neither is this my first ever HP device. I have owned several HP printers in the past, and owned a zd7140us, before I upgraded to a dv2120us, not because I wanted to, but because the zd7140 had given up. However, it lasted me 2+ years, although it took several trips to the HP support centre for hardware problems and repairs.

However, I’m not in the US anymore and that seems to be quite an issue, as HP is unwilling to provide any support for laptops purchased in the US internationally. Not even that, I know what the problem is, and these pricks KNOWINGLY sold defective hardware, and they accept that the hardware is defective (they can’t deny seeing as how thousands of people have run into the same problems), but REFUSE to provide support. Not only that, their customer service keeps suggesting I’m incompetent and stupid, which is why they can’t ship me the defective hardware at MY cost. I mean, how hard is it to change a mother board? The wireless card vanishing and disappearing, the problems with support for HP QuickPlay, defective hardware, equipment that produces enough heat for me to boil water on it, are all reasons why I have decided that I will NEVER buy an HP product again, unless I have absolutely no other choice. It is sad, since I once praised HP, but they have finally brought me to this. So, here are the 10 reasons why NO ONE should buy an HP laptop or PC:

1- Quality, quality, quality. HP most certainly compromises in this department. It has been my experience that HP laptops are always slightly cheaper than a Sony or Toshiba, and in fact, possibly even Dell. There’s a reason for that, they use the cheapest possible equipment. I own several laptops, including Sony, Toshiba, and Dell, and none of them have been to the manufacturer for repairs, except for me HPs. Sad, but true. It’s better to spend that extra couple of hundred dollars, because with a Sony Vaio or Toshiba Tecra, you won’t have a faulty HDD or defective motherboard or overclocked processors. You know what they say, you get what you pay for.

2- Support. Yes, HP has some awesome support features: like the support chat on their site, and they were one of the first to come up with that. But the competence of the support personnel has gone down substantially, possibly because they’ve moved support over to India, and are using Indians with Christian names like Jack and John, whereas the person you’re really talking to has the technical competence of a graphic designer, if at all. They’re really trying to deceive you, because all this online support does is copy and paste from pre-written text, and half the time their English is so fucking weak, that they don’t know what “my wireless card disappears, and does not show up in the device manager” means. Horrible support, and to back it up, they flat out tell you they can’t help you out with any repairs if you live outside the US. I said I would pay for one or both way shipping, but they still refused. Apparently, only FedEx can pick it up on a shipment scheduled by them and redeliver it to the same address. Why, exactly? Security reasons? Come on HP, product differentiation. Customer service! Where are your business basics, you monkies?! The company has lost its ability to think; they function on process only.

3- Defective Hardware. Compromise on quality is one thing, but its a whole new ball game for a company the size of HP to be pulling stunts like shipping defective hardware, then providing the wrong drivers for that hardware, and then quietly removing the new driver that supposedly provided a fix, and reverting back to the old driver and let people sit on defective equipment. Instead, they let people rot in agony on their forums, but refuse to help them or take acceptance for their actions. Hell, they don’t even discuss refunds. Maybe it’s time for a class action lawsuit? Interested, please send me an email. I’m compiling a list of people, and as soon as I have a reasonable number, I might actually go ahead with it.

4- HP QuickPlay. Can’t tell you how many hours I’ve spent on this software. It’s a wonderful piece of software, no doubt, but the support HP provides for it is nothing short of horrid. Instructions for fixing QP issues on this and other sites are flat out rejected by HP support, and they claim that there is NO way to restore HP QuickPlay, at least not HP Quick Play Direct Play, unless and until you use the recovery CDs that come with the laptop. Bullshit, as most of you know, which brings me to my next reason to not buy from Hewlett Packard.

5- Vista Upgrade. Can someone please tell me why hp offers upgrades from XP Media Center Edition to Vista Home Premium? What common functionality do the two have? If the upgrade was from XP Media Center to Vista Ultimate, it’s a fair upgrade! I can’t even play DVDs on Home Premium; what kind of bullshit is that! Oh, and if you’ve lost your purchase receipt, forget it, you can’t get the HP Express Upgrade Kit. You have no proof of purchase, and neither do they. I wonder how they keep track of stolen laptops.

6- Recovery Discs? Whoever came up with the idea of making a recovery partition instead of recovery discs was a real son of a bitch! To save the cost of 2 CDs, he has made the lives of many of us miserable. What’s worst is that you don’t know that if you had a Vista Compatible laptop that you upgraded to Vista without touching that partition, it’s gone anyway. You can’t see that sucker. Here’s what’s even shittier: I ordered recovery discs from HP, and they’re defective. They keep getting stuck on 51% and nothing happens. I ordered them originally because some monkey with online support told me that the original recovery will solve the wireless card problem and the HP QuickPlay Direct problem. I ordered them and then paid someone more money to ship them to me internationally, but they don’t work. What kind of horse shit is that?

7- Tea, anyone? Both HP laptops that I have had produced SO much heat that they are barely eligible for lap top use after 15 minutes. I can actually boil water on my dv2000. I kid you not, the sucker heats up, and hello to Hewlett Packard, maybe that’s causing all the hardware problems.

8- Junk Software. I understand that HP writes a lot of software, and somehow they feel the need to wrap up all their advertising junk in them when we buy new laptops from them. I typically spend a day cleaning out a new laptop, or cleaning out a laptop that I have just recovered from workable recovery discs, if I can ever find them.

9- HP Driver Updates. Okay, this is rather shady. Only with HP have I seen this. HP update provides one driver update for a certain device on the notebook, and it’s different from the one provided by the manufacturer of that particular hardware device AND/OR different from the driver provided by Microsoft/Windows Update. Who is right? We’ll never know, because it’s not like there’s one defect. Upgrade one driver and you run the risk of another malfunction, as we have seen with the mystery of the disappearing wireless broadcom card in the dv series notebooks.

10- Average Life. In my experience, the average life on an HP notebook is as much as its warranty, if you have access to it. No access, no warranty, and you could run real short. Using support for one of my HPs and not for the other, for me the average life so far has been about 1.25 years per laptop. That’s pretty low. However, if I can somehow get my dv2120 to the US and back with a new mother board and replaced hardware, the life may go up, although it won’t be a very pleasant or happy life.

So, that’s all for now. You may wonder now as to why I’m displaying HP ads on my site, because naturally, adsense may pick up on this anti Hewlett Packard content. Well, figure that shit out for yourself. All in all, HP is a bad investment for any hardcore user. Support, quality, durability, ease of use are all BAD. I will not be recommending HP to anyone anymore.

  • James

    Well put!
    I have an old HP N5472 laptop that I got from a guy on E-bay..no drivers or recovery discs. Went to the HP site and found 1 kit. Ordered it. One month later, the monies were deducted from my bank acct..only to be refunded the next week. No kit, no explanation.
    Went back to the site..now kit is NOT available.
    Does anybody have one I can burn a copy from? Because HP is absolutely clueless about the parts they have for older laptops.

  • http://www.asifism.com Asif

    I’ll look around to see if I can find something for the N5472.

    HP has lost the ability to function professionally in an attempt to function cheaply.

  • Nik

    So true, So true. Every thing, every fucking thing you wrote is completely true. My new (1,20 year old) HP dv5174eu laptop is dying. Two weeks ago, the harddisk burned, tried to recover the files, without any luck. I sent the HD for recovery and paid 1700 euros for that. What if I paid little bit more to buy something else than HP? And guess what? warranty is only 1 year, so you can’t do anything.
    Graphic card is malfunctioning, I can’t read the screen if a BSD happens (screen flickers), and moreover, the CD rom jumps out without me doing anything or without a CD being inside! I think the problem with CDrom, there are many who experienced problems with it. I have also a desktop HP from year 2000, it had EXACTLY the same problem with CDrom, and at the end, CDrom just died.
    I wonder how HP survives.

  • Robertass2000

    I support all opinions. I have dah experience with my laptop hp dv6018ea. After I bouht hp laptop it vga card blowe up. I was lucky one as because my varianty was not finished so HP fixed. Exactly the recover partition it is very successful think reason by easier and quicker way to repair OS. But I still have got the problem with WLAN after I had upgraded to win vista. By the way the web cam doesn”t work. Every time when I wish to unse it and try to connect, the computer announce me that this device already working by another application. I think so the bigest mistake I made upgrade bios. Before upgare the computer used to work completely well with original win xp home edition. I have a plan to change my hp to better computer but I have issue with computer is most suitable for me.

  • http://www.asifism.com Asif

    Well, my friend, HP has disappointed and cheated many of us. It’s a combination of defective bios upgrades, faulty hardware, and of course, HPs determined unwillingness to help its customers and get us to deal with slimy, uneducated, pathetic low class customer service from India. I’m sorry, I have nothing against Indians, but I do when they make my life more difficult with the way they perform. And it’s not their fault, it’s HP that is to blame.

  • Andrew Gatenby

    Agree with everything listed here!

    I’ve got a HP dv6174ea laptop which can literally only run for 10 minutes before overheating and everything on screen just stopping dead. In the first 12 months of owning the laptop it went back 3 times to fix this fault (along with other faults!) and they consistently failed to do so.

    Now the warranty has ran out, they’re not willing to consider taking the machine back to actually fix the problems they have failed to do!

    Absolute joke!

  • al

    True! HP quality sucks.

    I picked a dv2000 series laptop a year back.

    My bad.

    First, the piece that came to me came missing some standard equiment. There was a good selection of software provided, but still, i’d rather also have the hardware. Its Bluetooth stopped working the first time I tried it out, and now the wireless doesn’t turn off. And as of 5 hours ago, the screen has started to flicker, suggesting to me that I will now simply have to throw away.

    There never was any warranty available on it since its used outside the country of purchase, and I sincerely believe that they will ask me to go in for the most expensive repairs, if they feel like putting in the time.

    I have owned HP products earlier as well, and can surely tell you that things have only become worse.

    Compaq should have gone to anyone but these losers.

  • http://marcpodi.com marcpodi

    do compaq presario included? im fearing this thing..

  • starcannon

    I’m a dv2600 owner here, mine shipped with vista prem. on it, I’ve never seen that desktop; as soon as it arrived, I unboxed it, put an Ubuntu liveCD in it, and wiped it, later I thought “doh! should have grabbed the wallpapers first”. But thats no big deal. As far as quality goes, I pack this beast everywhere stowed in a neoprene sleeve in my back pack, so far everything is great. I’m sorry to hear that quality is down, I’ve only had mine about 10 months now, so I’m hoping I got lucky, we’ll see how its doing at teh 24 month mark.

    GL guys, and if it makes you feel any better, Everex is even worse than HP, omg my cloudbook is a nightmare, I’ve yet to be able to use it at all and the warranty is worthless, I keep waiting to hear the words “class action” so I can get my $400 back.

  • starcannon

    @marcpodi

    Yeah sorry to tell you Compaq is now HP’s “b” stock.

  • Pingback: Best cheap laptop - Page 2 - Ajarn Forum - Living and Teaching In Thailand

  • SC

    UNBELIEVABLE!!! I bought an HP DV2718 laptop and after only 2 months, the LCD displays lines and a blotch on the screen and the fan is dead! I paid $700+ for this defective POS and shipped it back to HP. They called me and told me it has a cracked LCD, which is a flat out lie and that I will need to pay $399 for the repair! I refused to pay and they told me they will ship it back to me unrepaired.

    HOW CAN THEY GET AWAY WITH THIS FRAUDULANT ACTIVITY??? SOMETHING NEEDS TO BE DONE ABOUT THIS – I CANNOT BELIEVE HOW MANY PEOPLE WERE TAKEN ADVANTAGE OF!!!

    Does anyone know the best way to deal with this?

  • Master Chief (SO) West

    I once was a DIE HARD – HP supporter and promoter, fists and knife at the ready if one dared trounce my beloved HP. NOT ANYMORE! I have 4; yes 4, HP Desktop PC’s and not long ago, bought my first HP Notebook. I don’t recall the original model since I had to return it THREE TIMES to Best PUKE.

    I had already made the second return, when Sam called with orders to rig for insertion into A-Lan. Whilst away scoping life down range; not thinking of the shitbox HP TECNOSHIT back home, Vista had been born. This of course made my fine HP NOTESHIT even more of a problem. Once our HVT was out; it was in the rack, kickin’ back no flack – goin’ home. When I got the HP CLAPTRAP NOTESHIT fired up, it fizzled and died without so much as a; “FUCK YOU, I’M OUT!” shout. So; with Extended SHITBAG BEST PUKE warranty in hand; I make the drive (now able to be accomplished with blindfold applied, much like the one I wore when I first purchased an HP) to BEST PUKE for a third return.

    “SUPRISE MR. DUMB SHIT HP PURCHASING DUDE – We at Best PUKES have no computers with XP versions at all. Also; the exchange policy is “technology for same technology” ONLY!” The Sales PUKE first tried to deny me a return, stating that I would be receiving a “far superior” machine with a much more “advanced and improved OS.” Even though it was the EXACT same price as the original Laptop, the technology was not. It mattered NOT to me that the great technological WONDER known as VISTA (ALL HAIL!!) had risen to the fore, I wanted an exchange!

    I quietly explained to the Sales PUKE that I was home on leave and did not know when or if I would ever be back. I asked if he would rather I speak to his supervisor, because I WAS LEAVING WITH A NOTEBOOK and that I had no problem with dragging his uneducated – un-achiever trash selling ass outside attached to the fucking box and then disengage said ass from said box!

    SuperPUKE approaches and within maybe 5 seconds, authorizes the exchange. Well; mission objective achieved HOOYAH! However… I was soon to discover why SuperPUKE made the quick approval in such a professional manner. SuperPUKE knew that I had bought HP SHIT, exchanged HP SHIT – TWICE and now wanted only to exchange OLD HP SHIT for the largest peice of HP SHITOLOGY to date – the HP SHIT model; dv6308nr SHITertainment SHITbook PC! Also, SuperPUKE knew that I had no idea what a heap of HP SHIT I had just captured and that my fine BEST PUKE Extended Shituarranty, would expire in two days. With my head held high, chest puffed and the NEW HP SHITBOOK – with the new and improved SHITology OS “VISHITA”, in my grasp like a trophy; I staggered, Eastwood Style, to my car. HOOYAH! VICTORY!

    At first glance I thought I really managed to get a free upgrade over the previous HP SHITBOOK! This new shiny, sleek & slim HP SHITBOOK had a much larger EVERYTHING! HELL, it even had a REMOTE CONTROL like a fucking T.V.! Vista Home Premium, AMD Turion 64 x2 Mobile Technology, Nvidia GeForce Go 6150 Graphics. 15.4″ HD BrightView widescreen display, integrated 5-in-1 digital media reader, Expansion Port 3, HP Quickplay and a DVD-RW with Multi Level capabilities! A fucking marvel of computer technology far more advanced then the HP SHITBOOK I exchanged it for!

    NO FUCKING WAY! Piece of HP SHIT needed Recovery on a monthly basis and crashed if you so much as belched while using it. After approximately the 15th recovery, I decided I had better be safe and burn a Recovery Disk. I used a double layered DVD with intentions of burning disks in all formats – CD, DVD. NO WAY FUCKHEAD! You can burn ONLY ONE! It is your fucking machine, the disks will not work for any other HP SHITBOOK yet; “We at HP SHIT TANK ARE SUCH FUCKING ASSHOLES & BELIEVE ALL OUR CUSTOMERS MUST BE THIEVES, DRUG ADDICTS OR SOME FORM OF CRIMINAL VERMIN TO BUY OUR SHITTY COMPUTERS, YOU MAY BURN ONLY ONE SET OF RECOVERY DISK(s)!

    Back on point – this new shiny wonder FUCK from HP SHIT MAKERS INC., finally went tits up and refused to play with me anymore. I could not believe it! My original warranty went down the shitter just 2 days prior and this COMPUTER WANNABE NOTEBOOK REMOTE CONTROLLED WING DINGER OF A SHITBOX – DIES! Holy fuck! I was determined to get this issue addressed and receive a quick, coherent and intelligent course of action from HP CUSTOMER FUCKSUP. I soon realized that the personal on duty at wherever you are directed via Chat With A FUCKNICIAN for HP, are nothing more than brain dead zombies, capable ONLY of COPY & PASTE replies. A phone call to these ROCKET SCIENTISTS makes you acutely aware that you are not dealing with people that give a flying fuck about you AFTER having sucked what they could from your wallet! You are now considered to be unintelligent to the point that a law should be passed barring you from even being NEAR a computer, much less owning one!

    OKAY! I get it HP! YOU BUILD SHIT, TREAT THE PERSONS THAT BUY YOUR SHIT LIKE SHIT AND COULD GIVE A SHIT ABOUT SUPPLYING QUALITY PROFESSIONAL SUPPORT FOR THE SHIT YOU SELL TO THE PEOPLE BUYING YOUR SHIT! HP – YOU ARE SHIT! NEVER again shall my wallet be opened to purchase ANYTHING HP SHIT!

    (Side note: My wife bought an inexpensive ACER Laptop PC with Vista Home Premium. It was not bundled with SHITWARE, everything worked from the box and has continued, steadfast for over a year. No crashes, no recovery runs – NO HP SHIT! HOOYAH!)

  • http://www.asifism.com Asif

    Mate, I am very entertained.

  • Morgana

    I have a dv6000 that has decided it will not boot after owning it for eighteen months. At six months, I had to send it in with motherboard troubles (which I could quite easily have told them) and now it’s having even worse troubles. The HP techs supposedly replaced said motherboard, but I honestly have my doubts about that. If you want a laptop, I reccommed anything but an HP. If I ever get another laptop, I will go with Toshiba. On desktops, I now have two eMachines, one brand new with Vista, the other several years old with XP. The older machine has never given me a moment’s trouble. Every now and then, I get hold of a piece of software that screws it up and have to do a recovery, but the hardware is still going strong.

  • MM

    Same experience with dv9000. Heats up like crazy. Finally motherboard got fried because of heat. My dumb luck – exactly 13 months (have lost receipt so have to trust HP’s serial number deciphering logic) after it was supposedly sold. The biggest bummer is that HP accepts that these laptops heat up but have excluded ones with Intel chips from warranty enhancements. Was a big fan of HP’s philosophy, treatment of employees, philanthropy while living in Palo Alto/Stanford. But am disappointed by their lack of willingness to stand behind their product.

  • Dean Russell

    HP update took a brand new perfectly working computer and turned it into a useless piece of crap. THANKS HP.
    I will be talking crap about you for the rest of my life. And I was already on a binge shit talk about HP because of my previous experience. The only reason I even allowed your shit software on my computer is because my mother lost her job and needed a printer… Install HP drivers, requested NOTHING else, but it installed anyway.. pieces of shit assholes, and then .. this update popped up..
    what harm could it do…
    what harm?????? IT FUCKED ME
    and FUCK YOU, I hope you all die.
    you pieces of shit!

    unsatisfied customer.
    you buy HP, you should burn in hell.

  • Dean Russell

    This will probably get purged, because of my colourful use of the F word. But I urge you to just censor my use of the adjective, because the truth is, HP sucks not only has poor quality products, but poor service and even worse, their pathetic software, and auto-updates will completely render your computer useless.

    If there is a lawyer out there,
    please contact me.
    I have logs, install logs and startup logs.

    I have a new freakin computer,
    and have had PC’s for 25 years.
    Never, have I had an issue with this new laptop,
    until I clicked update on an HP piece of crap malware,
    should be sued, designed piece of crap installer update.
    That has rendered a brand new perfectly working computer, completely useless thanks to HP.

  • Dean Russell

    server unreachable error.

    my response.
    remove hp update.
    freezes.

    seriously.
    if I ever meet an HP rep/agent/anything
    your going to get a punch in the face.

  • Dean Russell

    installing an HP printer driver,
    destroyed my perfectly worknig brand new windows vista
    computer 3 days before an important event.

    If you buy HP, you deserve what you get.

  • Dean Russell

    “you’re”
    going to get a punch in the face too.

  • Robertass2000

    I have bought macbook pro and feel satisfied comparing with hp crapy laptop. I made mistake with HP. sucks company. Now hp developed on the first glance good new computers, but just touch it and can be easily observed that the keyboard very weak, sound has big distortion and so on, and look like made by crappy material (just nicely painted). Piece of shit. And doesn’t matter the warrianty is prolonged twice. Crap is the crap.
    Before I had worked with Dell latitude D630 as well (robust, stabile computer) – business class. No complain…

  • http://greenleafimaging.com Ariel

    I 100% agree. All HP products I’ve had were sub par and had lots of problems. For example, one HP laptop the mousepad just stopped working after maybe a year or two, the HD failed, the computer would get so hot it would not stay on more than a half hour, the screen is loose, etc., etc. Another HP laptop had the screen stop working, DVDs stopped playing, and at one point the trackpad stopped working too. I could go on about HP cameras, HP support incompetence, HP software, etc. The sad thing is that while HP *is* just about the worst, other PC manufacturers are not too much better. Browse online and you’ll find a good amount of horror stories from Dells, Toshibas, Sonys, etc. HP is just the biggest problem.

    Something interesting I noticed too: Whenever I see some kind of anti-HP rant, NOBODY disagrees. There’s not a single HP fanboy on earth! Contrast that to an article complaining about Macbooks (they exist, though they’re very rare) and almost everybody who comments will disagree. The reason is obvious: HP’s among the worst, and Apple is the best by far. (We’ve slowly been transitioning the computers in our house to Macs over the last couple years, and so far I’m VERY satisfied, with product quality, software, and support.)

    http://images.appleinsider.com/changewave021709-2.png – Need I say more?

  • http://www.fuckyoumarkhurd.com HP Employee

    Guys,

    sorry to hear you’re having so much trouble with your HP gear. Here’s another reason never to buy HP again: They treat their employees like crap. While Mark Turd pockets 42.5 MILLION a year, he’s cutting employee pay & laying off 10′s of thousands of workers. Employee morale is in the crapper, so expect product & support quality to get even worse.

  • hpvictim

    FUCK HP !
    Got a Notebook Pavillion DV9608es piece of crap a year ago.
    I’ve been having constant freezes, specially in Windows XP Pro, I got rid of VISTA or SHITSTA, and installed the drivers for XP manually, quite an adventure…also ran Ubuntu on the same machine, by the way, Ubuntu also sucks, I am runnning SLAX Linux from a USB flashdrive. Why? Because the FUCKING HP constantly overheats and it literally burned its Fucking Seagate piece of shit HDD (Hard Disk Drive).
    Definitely, this is my last HP Laptop crap, no matter how fancy looking are the new ones, by the way, the “carbon fiber” cover cracked like shit, i’ve just had enough, FUCK YOU HP and I want my money back!!!! plus interest and damages.

  • Angela Krycka

    As of this afternoon,I officially have a whatever the price was paper weight. HP isn’t going to replace what needs to be replaced. (The third freakin’ mother board in three years)

    My mom was on the phone trying to get it through to them and she was livid. So good by HP, you have lost anouther costomer. I hope you loose your fanbase and all the people who are convinced you guys are worth the money. You’re not.

  • Angela Krycka

    I mean good bye.. see what this HP piece of crap does.. it drops letters, too. I know I type everything correctly, too.

  • John

    dv2000 laptop=
    Always crashes on sleep.
    20 mins of battery life after 1 year.
    Known defective hardware, and yet no remedy less than $400.

    Never again an HP.

  • Sparrow

    My company-issued dv6000 was so hot that I could actually boil water on it. After about 3 months of usage, the broadcom wireless card is missing in the device manager. Then after a few more months, there’s are random times that the HDD is not detected on BIOS. Then eventually the laptop gave up in less than a year.

    Too bad for HP. I used to admire their products.

    I am now using Acer. Way lot cheaper but better.

  • Ante

    NEVER MORE HP !!!
    bad quality
    no drivers
    no support

  • Miki

    I purchased HP dv2120us in October 2006 and was happy staying with XP and not upgrading to Vista. I didn’t realize XP didn’t utilize both AMD 64 processors until I upgraded to Ubuntu amd_64 earlier this year. Anyway I had to burn recovery discs and use them at least 5 times (8-10 hour recoveries each time) because of crashes.

    Anyway Anyway, HP doesn’t support linux, so I can’t update the bios or use their online support anymore. At this time, just over 2 years with moderate use, the computer will freeze if it goes into standby or hibernate – so that option is out (nice for a laptop). Also every other day now the whole screen will scramble, and I must reboot. Quess what? nothing happens after shutting down, just lights on the keyboard and no activity. I can reboot at least 15 times and nothing. I read about the ‘tricks’ but WHY do I have to do that!

    I have to leave this heat magnet on all the time now and can’t leave home with it beause if it ‘goes to sleep’ I’m back to turning it off, removing the power and battery for 4 hours and then dancing naked before a full moon to appease the boot cycle. (did I mention this is a laptop!!!!!).

  • miki

    Well last night the piece of work went to sleep and it is just plain a no show today. Blue lights/fan comes on blank screen, you know the whole bit. Using phone now as a true testimonial… Stay Away From HP! Just say No!

  • Bryan

    My dv6000 died this morning from a bad GPU. The exact same problem that happened last year in the spring. Called HP knowing the response I’d get, but I figured: “What the heck, I’ll try.”

    It was only today that I learned about the Nvidia chip problem, the extension of original one year warranties, and basic cover-up of the problem since my old motherboard was replaced AFTER HP acknowledged that there was a fault in their AMD based DV line. The asses gave me a new mother board that had the same faulty design as the first one they built my laptop around. And my “extended” warranty conveniently elapsed in July. Screw HP, join the class action suit filed and moved to Northern California:
    http://www.sfmslaw.com/pages/cases.php?id=300

  • Ancyfuss

    This is the second time I have had this problem. Not the only problem I have had. First this happened. I returned it and it was fixed. As soon as the warranty went up my computer would not turn on. I sent it in (lucky for the one time free help). Before all of this my computer completely dumped everything and forced itself into a complete system restore (may have been a virus XD). Now my computers wireless is gone again and I cannot connect to lie support. I called and was told that since it was a gift and it is out of warranty that I must use online support, thing is every time I try to connect to the support it errors. This is total bullshit and I am wondering if anyone is interested in buying this shitty piece of shit so I can get a macbook.

  • Greg

    I have another reason to not buy HP, They knowingly sell dangerous products and they lie about it, I used to work in HP tech support, there was a known issue with the 6100 all in one printers. They would overheat to the point of melting, occasionally causing severe burns to the customers.
    Instead of doing a recall like any responsible company would,
    We where instructed to lie to the customers and pretend it was not a known problem.

  • Angela Krycka

    Ancyfuss,
    GET THE MACBOOK. I have the macbook pro and it is a million times cooler than anything I have ever seen. I have since gotten rid of that piece of crap. (It was a “parental” decision not to throw away anymore money to get the thing fixed. I think it would have been our 4th motherboard. We had to replace the battery cord once, too.

    It’s a thing of beauty… :) It runs so fast if you keep things cleaned (the cashe). Macs are said to be immune to viruses, but I have a anti-virus program “just-in-case”.

    Though, there is one issue that isn’t such a big deal anymore… the trackpad sometimes freezes, and if I remember right, it just needs to be rebooted wich is an easy fix. (You would just have to place you palm on the trackpad to “rebot” it.

    The battery is amazing… It seemed to start out with a 6 hour charge (if I remember right), but it seems the more it’s charged, the longer the battery life it gets.

    Another perk, a macbook battery charger itself, it was kind of dicouraged against using the hp (gag) when it’s being charged. Learned that when the original battery charger stopped working. The macbook (at least the pro) has a magnetic battery port. so when you put the charger in, you don’t have to be affraid of any kind of movements that may rip out the cord.

    If you accidently drop any particle of something on the keyboard, all you would need is a brush with long soft bristles, not the coarse bristles, and you could wipe away whatever fell in the keyboard. All the keys are spaced apart.

    You won’t regret buying a macbook! :)

  • Christine Palczewski

    In 2005, I purchased an HP Pavillion dv2000. About a year later, the thing would not boot with the battery in. A while after that, it would only boot intermittently. I thought it was the hard drive, but replacement did not fix the problem. Shortly thereafter, it would refuse to boot at all; the fan and lights come on but nothing else. Seems a lot of people have had similar problems. I am not willing to pay a tech to try and fix the issues; it would cost more than what the laptop is worth to me. I had it sitting in a corner for a good long while, but recently I took it apart completely, nothing looked bad; put it back togther… I think it’s time for the recycle bin. You are definitely right about the broadcom wireless card, it’s a piece of crap and never did work right with Ubuntu.

  • Ryan

    HP is absolutely fucking garbage, the hardware is the cheapest shit I have ever encountered, their software is fucking useless, my $800 laptop is dying after 2 months of careful use. This was the first and only time I will ever purchase a product from this useless piece of shit company. I have had nothing but problems with this laptop and it’s only 2 months old. I don’t even want to repair this piece of garbage, I will “office space” this comp as soon as it dies

    Note to anybody reading this, don’t buy an HP, they might look pretty but they are just a piece of shit painted nicely

  • pascal

    sooo true!!! thank you for creating this page. it helped me a great deal to cope with my anger.

    but ofc it didn’t help with my 6830s’s defect graphic card.

    i will provide my “support odysee” shortly. and trust me, it’s outragous, even for HP.

  • BadAttitude

    Hello all HP users: I dont buy Brand name computers I build my own,of course of the 4 laptops i owned none have been bought,people i know have given them to me,why you ask?There are HP’s,lol,This laptops are troublesome,and yes the Support & Drivers is not very helpful,,,,most drivers screw up the whole upgrading.dv8000 geesuz this laptop should have been rejected on the assembly line,but of course they make them work for 6 months,and then doomsday.Even among other name brands,,i know people with Toshiba’s,Dell and Acer,all manufacturers screw up,when it comes to mass production.

  • James

    I called HP support and the help I received was awful and wrong.

    Me: I am having problems with my wireless. I think its the card.
    Support (in broken English): Okay, turn of the laptop, take out the battery, and press the power button for ten seconds.
    Me: How does that solve my wireless problem?

    I tell them I do it but I don’t bother with it. Turns out this is something they tell many people with all sorts of problems. Earlier I had a problem with controlling my sound and they gave the same advice. WTF?

  • http://www.asifism.com Commie B

    It will solve all problems temporarily as it essentially resets BIOS memory.

  • j

    i have bought hp products for 40 years but they f**ked me on my last laptop with a broken hinge heat problem that they covered until may 2009. mine broke in july and they now want $179 to fix their design screw up. THEY LOST A LOYAL CUSTOMER FOR A MEASLY 179 BUCKS. I SOLD MY STOCK. THE COMPANY HAS BECOME SHIT

  • josef

    i had in my office more then 24 computer thay ware shit
    one later i buyd from dell and i still have them till today 7 yers on dell

  • Hary Santosa

    I did experience it. It hate me so much
    I just bout it and canno be used at all.
    some trash.

  • Angela Krycka

    I guess everybody’s ditched anything HP because there hasn’t been any complaints or comments for quiet awile. I’m no longer here because of the obvious. :) And it’s been a little over two years and I haven’t had to hook up to the router, if that were to happen, I would be on my mom and dad’s tower. I usually have to help my computer illeterate (I’m only joking, I think… but he’s pretty bad with computers) dad who has the HP (Yeah, I KNOW) tower. Guess what? I think THAT has to be taken in in a few days to figure out a problem. (A freezing problem when a certain type of browser is used. I think it’s the newest IE browser.

    So I might be back here on behalf of my mom and dad. Yeah, I let them use the MBP if they wanted to, but they never do. I guess old habits die hard.

  • http://na James Fare

    My Hp Dv9500 laptop, is offically the worlds biggest peice of crap. Bought it over a yr and a half ago, this will be the 5th time I have had to take it all the way back to factory condition. Mainly due to HP software support having their heads firmly up their own butts. I will never buy an HP again. And this one doesn’t look like it’s going to make the week. I will just have to post its destruction on youtube like everyone else did.

  • Pingback: das HP-Laptop Disaster « DERHEFTLI. ♥

  • David Edwards

    I bought an hp dv3 and it too is a total piece of crap. It looks nice and had very good specs for the price but the build quality is just awful. It runs at a literally boiling temperature and a fan that can be heard from any point in my house.

    It is totally useless as a laptop as the battery life is too short and it is too loud for it to be used anywhere (I was planning on using this laptop in the library but I am fairly sure I would get complaints).

  • Me

    Yesterday I bought a new laptop from Staples (Toshiba). As I was waiting for the guy to see if they had any of the one I wanted in the back, I was messing around a HP laptop next to the Toshiba model I wanted, I did was try and install Firefox on it becuase it had Internet Explorer, the only thing I could succeed was downloading it.

    I couldn’t find the download file anywhere and after every few seconds the mouse would freeze and if you tried to move the mouse, it would just highlight and unhighlight the desktop icons. What a piece of crap that was. The sale price was $680 or something like that, and it wasn’t even worth that much!

    I’ve never bought a HP product before nor will I ever. My sister got a HP printer becuase it was on sale for $20 and it hardly works, when you install the driver, it automatically installes every other thing on the CD too. It dosen’t give you no options.

  • William Lee

    HP Printer is a bloody CRAP SHIT !!!

    I was trying to install my HP DeskJet 5740 to my Windows 7 but there is no driver !! I followed every crap steps mentioned on HP website but to no avail.

    So, morons at HP, if you are reading this – F U Dead !!!!

  • IT

    HP 8540w is SHIT !!!!!!

  • Scott

    J6480 All in One printer is shit. I will never buy HP product ever again and if I had found this site a year ago I never would have bought this peice of shit. Canon will be the only printer I will ever buy again at least you can disconnect and reconnect without having to reinstall every fucking time.

  • Raul

    I got a HP.lap top with a windows 7 and I can’t even rip a dvd. because the instructions are all wrong. and I decide to fo to Best Buy and get a Apple what a difference the greatest computers it cost a bit more but you get a product a 1000 times beter that Hp…I will never buy cheap things any more…

  • http://none springerst1994

    Hp once was an icon. Over engineered every product and built rock solid equipment. Might be a bit quirky to operate sometimes, but rock solid.

    Now they are a purveyor of me too garbage products with no support. Buying any hp product is a bad idea.

  • Steve McGill

    HP Products to me have been unreliable, poorly made and generally worthless, the printers have a very limited life, and the laptops are made with the poorest quality components known to man, they are terrible… never again…

  • Kimberly

    HP is junk. I will NEVER own another PC. What a piece of shit!

  • Vliktech

    I’m a computer repair technician in my town. I do both software and hardware repairs. One thing I will say is that approximately 70% of the laptops that come in with hardware defects are HP laptops of the dv6000 and 9000 series. The majority of the issues are that the laptop will not boot. While a few of them are related to a faulty stick of ram, most are due to the motherboard being fried. The motherboards generally range from $100 to upwards of 400 depending on the model. The most common symptom is the laptop powers on, then powers off, then back on again and will repeat this process.

    Taking one apart is no easy task for someone who hasn’t before. Most of them have several different types of screws which aren’t marked (one reason why I don’t mind working on toshiba laptops). Also it seems that they aren’t thought through very well when they were designed. For example you have to take the entire laptop apart on some of them just to replace the dc jack.

    Generally I try to recommend a different laptop to my customers because in the long run they will end up paying the cost of a new laptop just to keep their HP laptop running.

    As far as which brands I do not see in much for faulty hardware (at least ones that don’t have a user based cause) are Dell laptops, ASUS laptops, Sony laptops and acer laptops.

    One big thing that I know kills laptops is lint, dust and the biggest killer of them all, cigarette tar. If you have a HP laptop, do not smoke around it.

    Ah well, I guess the company is going to continue to rake in millions while people continue to buy their crap. I don’t mind though, after all it is job security for me. :)

    I

  • Shirley

    I can top all of you .I bought a hp touchsmart pc on oct3rd it crashed 51days later.I am having a really hard time with hp because I want a refund.they insist I send it to them even though they sent someone to re[place the harddrive.it still didn’t work.now they are asking me if I dropped it I’m 65 and disabled,sounds like they are trying to rip me off .I was on the phone with their support from 3pm est to 11:50pm.I WILL NEVER BUY A HP AGAIN

  • Debra Lynn

    I have a HP laptop still under warranty and the screen just broke. It happened while I had the charger plugged in and when I next looked at my computer, the screen looked like the lightbulb advertising HP on the outside on the laptop over heated or something and caused the screen to have lines going vertically and horizontially from that spot. I sent the laptop to HP and they refused to fix it for free even though it is under warranty. I would never own another HP and I would not recommend it to anyone. I am thinking of protesting HP in public in front of stores that sell them to prevent others from falling into the same trap.

  • Alex

    Total agree with you. Good post!

    Hell horrible experience to have HP product. No Customer service at all!

  • rachel

    I have a Gseries, HP computer, and I have cried yelled and screamed (college crisis- I need my LAPTOP) over this. It overheated, and I sent it back, and it came home, overeheated the same day- but not a little a lot. It steamed and steamed so i put a wet rag on it..which voided my warranty. My advice is to let it burn you then to sue them for pain and suffering.

    HP- FUCK YOU
    Hateful Pricks- Horrible PCS- ETC

  • Nate

    This is probably why HP give laptops away with mobile phone broadband contracts, their crap is so cheap and nasty they can afford to. I can’t use mine for more than an hour before everything comes up ‘not responding’ or freezes up and it’s only six months old. It overheats all the time, the software is utter rubbish to the point it struggles if two applications are open at the same time and I’m convinced the windows 7 it came with is actually vista. HP should be ashamed of themselves! I’ll never use anything of theirs again.

  • Danichi

    My Touchsmart tx2 crashes EVERY month forcing multiple OS re-installs, I only find out later the hard drive is permanently damaged (out of the box)! After I complete an HD swap, the battery over heats and is now also damaged. More, the system now has a memory leak and the critical warning errors I read in the Admin Tools program brings me to such anger I want to beat the shit out of this laptop with a baseball bat.The system cooling fan doesn’t work properly and the laptop over heats as well, the whole thing is a fire hazard! My rage at this incompetent company of retards is incandescent. I have spent about $1000.00 for a shit sandwich and will never, ever buy another HP product again.

  • Shannon

    Same ol song and dance with HP! Yep we sell junk, yep your going to deal with it, and let’s not forget to HAVE A NICE DAY! The true blame lies with the goverment agencies who see this going on and do nothing to stop it, and you wonder why people go into a building and shoot everything moving,,,their sense of reality becomes warped over years of hearing what the right thing is to do within society and when they get older, they see nothing that was described to them…..Losing jobs to illegal aliens,,,,who can’t be asked to prove citizenship, “GM Emerges from Bankruptcy” was the headlines in the news a short time ago,,,,naturally everyone who had lost nearly everything in the stock market saw this opportunity as a chance to make one wise investment…..only to have the FTC jump in hours later and say, “There must have been some confusion as this stock GMGMQ is not going to represent the new GM”,, freezing the stock and flushing what little money small investors chose to invest. (what they saw as supporting the New GM). Did Obama or GM offer to reverse the purchases as it was an obvious “Oversight” on common sense…Nope,,,mistake????Confusion??? Neither! Companies like HP who have now soaked me for 2 faulty laptops and 1 Officejet Pro L7780 which as stated earlier, literally last as long as their warranty, (actually 3 months after warranty ran outfor my products. I know I have stretched the limits of this thread, however I wanted to point out the root of the problem, regulatory agencies turning a blind eye to the blanket of larceny that “We the people” have been forced to sleep under on a daily basis.

  • Mark DuPriest

    My HP TX1019au has just died again last week, I do not think I will fix it again.
    I paid US$1,800.00 new June, 07, Worldwide Guarantee 2 yr’s.
    2 motherboards, 1 WiFi card, repair the infamous heat problem, new hard-drive, new keyboard.
    Over & 1,000 in out of pocket repairs.
    This computer was in the HP Authorized Repair Service centers for 8 months for these repairs.

    My HP DV 6375us has just died again this week, I am investing another $75.00 to see if it is worth fixing again.
    I paid US$1,200.00 new Oct, 07, Guarantee 1 yr.
    1 motherboards, 1 WiFi card, repair the infamous heat problem,

    Over & $500 in out of pocket repairs.
    This computer was in the HP Authorized Repair Service centers for 4 months for these repairs.

    I have spoken with a friend that owns a computer service center (authorized HP amongst others) and he tells me that the heat problems have not been resolved & that HP consistently produces a sub-par quality machine the last few years.
    He suggested Acer as being better build quality and reports very few problems. I have no connection to Acer, just passing on the info.

    I do not intend to buy HP again for several years at least.
    Additionally I am very angry to learn of the Federal Class Action Lawsuit against HP that I did not learn about until 1 week after registration closed. I registered with HP when I bought their products, they have been aware of these problems and could have contacted me. They did not. I will not continue to buy from them anymore.
    I do not intend to buy HP again for several years at least.

  • Mark DuPriest

    BTW I never used my laptops without a cooling base of three fans running constantly, never. Still had all those problems.

  • RDB

    Glad to see that HP remains consistent across the board.

    I run a small computer repair business and roughly 75 percent of the machines in for hardware issues are HP/Compaq. The ones that have annoyed me the most are the very low end consumer desktops that people have been getting from futureshop, bestbuy and other general retail outlets. I have seen roughly 5 of their current generation of desktops in with the exact same problem, no video on boot, no errors codes and a tester card showing that it was booting fine. Turns out its actually a result of cheap ass solder on the north bridge and the suggested fix is to tin foil wrap all the plastic components and cook it at 200 degrees celsius. Recently we also had one of their laptops constantly coming back in, the cpu fan died, there was no thermal paste/heat pad on the gpu, the bus line to the track pad fell apart and then it finally just stopped displaying video.

    Stay away from HP its a money vacuum with no soul.

    Oh and another thing, my business partner called them at one point to let of some steam and complain and their excuse for us seeing so many HP machines was because of how much market share they have…

    Sure.

  • Paul

    I couldn’t agree with you more!

    I’ve just spent a fortune on the phone with HP being passed from pillar to post trying to resolve a hardware issue.

    It’s not a complex issue but they seem unable to pass me to the correct department so I can order the correct part.

    I am very frustrated with their customer support and will NEVER BUY HP again – amateurs!!!!

  • S.D.

    In a nutshell….

    Hewlett-Packard is SHIT. They have always been SHIT. They make SHIT products for SHIT people who don’t know SHIT about SHIT. Nothing they make or have ever made is worth more than SHIT. And then when you need help with their SHIT products, you call their SHIT customer service dept. and get SHIT from CSRs who don’t know SHIT about this SHIT to begin with.

    The only reason they still have any market share is that they charge a little less and produce SHIT. My father saw his laptop in Costco for a great price and just bought it. My father is going senile. If he still had his faculties, he’d have realized he was buying an abject piece of SHIT. Now he’s stuck with his SHIT excuse for a computer and just makes idiotic excuses for what a piece of SHIT it is.

    If you are as completely incensed as I am with this SHIT company and their SHIT people and SHIT products, don’t waste your valuable time and effort responding in kind. Just type SHIT and submit.

  • WES

    I completely agree. I got an hp Dv7 a couple years ago when it was supposed to be one of the better newer laptops on the market. FALSE, its a piece of s**t. The cooling fan broke after a couple weeks, I’m on like my third keyboard and now this one’s broken too, and multiple pixels have been blown since just the first couple days I got it. Worst computer I’ve ever owned

  • HA

    Ah, how familiar this all sounds. I purchased an HP Pavilion desktop from BestBuy and had to send it back to HP THE VERY FIRST DAY!!! It was at HP for more than 2 months and I hadn’t even had it for an hour (wouldn’t even boot up after initial set up)…after much complaining and phone calls that they had the computer longer than I owned it, they sent it back to me ‘repaired’. I set it up and guess what??? It still didn’t work!! The Bestbuy geeksquad did a few shoddy adjustments and sent me home with a piece of shit that’s been nothing but problems literally since the day I bought it!!! And it wasn’t CHEAP in price, I’d like to add. I’m with all of you, I WILL NEVER BUY ANOTHER HP piece of shit again!

  • Kang

    HP has the worst product line in the market. I will never, ever buy anothr HP.

  • guest

    My major experience with HP has always been their printers.  Their old printers lasted years, but the new ones simply suck.  They’re so poorly built, and focus on software (100+ MB of software, lots of options on the printer itself) rather than its hardware.  I need a printer to just print, not do anything else special.  Instead, it knows everything BUT to simply print.  When I purchase a printer for around 100 dollars here, I’d like it to last at least 4-5 years of daily use.  The new ones died or started making problems after months to 1-2 years at most.  I don’t want to mess with internet and phone support, who has time for this ?!  I just need it to be able to serve me when I need it, not to solve problems with it.  Problems ? – these should’ve been solved before production has started.

    They need massive support features because they know their products suck.  That’s the point, and I don’t buy it.

  • Fishy

    Agreed, HP can suck my fucking dick! I’d had my laptop for less than 5 months when I started having problems with it. At first the laptop stopped recognising that my charger was plugged in, so I got a new charger. Problem solved, for about a fucking week. I then bought a new battery, problem solved! For like 2 hours. Since then I’ve had constant problems with my computer shutting down at random intervals, even when the battery is fully charged, when I plug my charger in it recognises that it’s plugged in for 10 seconds, then stops charging, so I have to repeatedly plug my laptop in every 10 seconds to prevent it from dying.  This morning this kept happening so I unplugged it and shut the laptop, and every time I did this the laptop started booting up on it’s own!!!

    On top of all this, if I open windows media player (even if it’s not actually playing a song), my CPU usage shoots up to 80-100%, how the fuck is this possible on a 2.10Ghz processor with 4Gb of RAM?!As per usual, HP support say they can’t do shit about it, so I’m gonna have to spend £40 on getting it repaired, for the 3rd time in less than a year! This laptop has ending up costing me as much as a mac would have when I add all the parts and repairs I’ve had to pay for, and I wouldn’t be heading to an early grave with the stress this piece of shit has caused me!Sort your fucking lives out HP you useless bunch of cunts, I’ll make sure that no-one I know ever buys any of your fucking shit products and wastes their money, or their time. 

  • Brandon

    HP sucks! I just owned my hp probook 4530s for 1 month. I went to vacuum and come back and my laptop screen has a huge crack on it. 2 black circles and vertical rainbow lines. 1/4 of the screen works. I can’t see anything else.  I sent it in for them because its under warranty, but now they say the screen isn’t part of the warrant. WTF!!  What the fuck does the warranty actually cover then!??!?!?  They say it will cost $295 to replace the screen when it cost me $460 to buy it and if I don’t want them to fix it they will charge me $89 for sending the laptop to them.  WOW fuck you HP! Never gonna buy their products again. We should totally sue their motherfcking asses. I have college in a week and because of HP I’ll have no computer.  No one buy from HP and I hope they go bankrupt!

  • http://www.facebook.com/profile.php?id=100001567100454 Ivy Voldey

      i had my dv6000 and i had that for the first year and i sent that laptop in 5 times to get it fixed, i  used a dell laptop for a whole year and nothing happend at all!

  • Rachel

    I just want to throw my HP printer at the fucking wall.

  • Ray96n

    HP laptops are getting high marks in 2011, but I’m still leary.  I am about to buy a new laptop and a new desktop..  They won’t be HP, and I’ll NEVER buy another DELL.  I’d bet more Dell users feel that way than HP users.  

  • Honeyapl

    I just did. :-(

  • http://www.asifism.com Commie B

    Please share any videos of such wonderful experiences.

  • VHACKER

    my 4530 did the same thing with the screen. ONLY HAD IT FOR 1 WEEK!

  • RickinAZ

    I’m going to save the wall repair and just throw it in the trash.  One of my first printers was an HP.  It lasted less than a yr.  Fortunately it was under warranty.  They fixed it.  It lasted 2 more months, BAM, same problem.  Swore I would never buy another.  I Did.  SEE ABOVE

  • http://www.asifism.com Commie B

    In my experience dell is less slick, but more reliable than HP. HP just blows. Sony’s are better – although I haven’t had my Sony for a year yet, so far so good.

    Lenovo’s are also OK, although my lenovo batter packed up after 15 months and it turns out that’s because there was a manufacturer’s defect.

    Samsung is also good – the keyboards are kind of cheap and flimsy, but overall the performance was great and I had mine for 18 months (until it got stolen, of course).

  • Mcarthurdw

    Lets add to the fact that HP sells there products for top dollar and then screw you! My case a 20″ HP2009m Monitor, cost over $200 and starts to fail in two years, of course HP DOES NOT support the monitor, I have $100 Dell Monitors that have lasted over five years and is still going strong. Yes HP is SHIT and Sells SHIT. If you want to get screwed buy HP!

  • Dean

    In my experience HP have no integrity, offer little to no service and balk at the idea of a warranty or offering decent reliable tested service. They will do a quick fix just to get you out of the door and to comply but don’t have a customer satisfaction policy. 2 years of repairs within warranty, 3 screens and a new mother board replaced. 2 days of usage on the final repair and the same problem I’d been trying to get fixed 2 years earlier is still there. A very dishonest company at the least. They take your money and give you nothing but problems.

  • Dean

    I want to elaborate a little more as HP have my back up so much I swear I will never stop bagging them. I bought my Compaq 3700 now about 3 and a half years ago. I know it’s old now. But you see I also had problems in the screen within 9 months. I didn’t get repairs done though till about 18 months into the 3 year extended warranty. I kept taking it in for repairs and they kept replacing the screen. On the first occasion however they also replaced the motherboard as by about month 14 the whole laptop failed completely. I was living abroad and the international warranty didn’t cover where I was living. So went back to Taiwan where I bought it and they repaired it. Now I’ve done this 3 times now. It’s a good job I have friends living in Taiwan that I see yearly. The laptop has had about 2 years usage in all this time with 1 and a half years sitting around waiting for repairs or waiting for me to pick it up after repairs. But remember, it’s been 2 years of use with at least 14 months of screen flickering, wavering, extended lines at the base of the screen slowly creeping up so that it shows the top of the screen at the bottom of the screen. It still worked but not good for your eyes and very frustrating.

    It also gets so hot you can fry an egg on it. 

    My suggestion- Please leave links to this site on Facebook, Twitter and any other forum of interest to warn people about HP. If nothing else we can hurt them financially as that is all they seem to care about. I will enjoy the day this company is taken to task on a class action suit or when the company finally goes broke if ever.

    By the way if any HP personnel wish ask me any questions you can get me on 
    sojutochuseyo@@gmail:disqus .com
    I know I’m expecting too much. They couldn’t care less really!

  • Cynthia

    Don’t get me started about the backup or the audio drivers or anything else that goes wrong with the HP Pavillion. Neither the HP website or Microsoft make it easy to download the drivers you need. You would think you could input your specs for your laptop or PC and it would find your drivers. After hours over a few days of searching never finding or solving the issues you just want to hit the owner of HP and Bill Gates with you laptop. Simplistic isn’t in their vocabulary or lives I see. They sure don’t make it that way for us the CONSUMER, the people who made them RICH, RICH, RICH. You would think they would keep that in mind and stop screwing us. Don’t they see what happened to Bernie he had it all taken from him very quickly and jail time to boot. So maybe HP and Microsoft might want to remember those who helped you rise to where you are can help your company go under with bad word of mouth long enough. So start hearing us the consumer who pays for your life style

  • Mark Yates

    You are a wise man. I used to like HP and then my PSC 1510 all in one printer quit working for no reason. I had other HP printers fail on me too out of nowhere. Also I have a dv2000 someone traded me my Xbox 360 for and it gets way to hot and I’m working on an absolute pos of a HP Pavilion for a customer. Quite honestly it is the worst Laptop for performance and reliability that I have ever used or seen probably. I have spent 40 + hours on this. I will be sure to tell her that she got ripped off if she paid over 2 dollars for this POS. the problems outweigh even the benefit of owning it. I hate HP and Compaq. They suck and have gotten even worse since they have owned compaq.

  • http://www.facebook.com/people/Mark-Yates/100001523462846 Mark Yates

     I have one to that is older. Let’s throw them in unison. My stopped working in the first 10 months at least. I just gave up and I keep trying to pawn it off on someone less fortunate cause I don’t like throwing stuff away. I’m probably going to enjoy smashing it into a million pieces one day in a fit of rage. HP Sucks! Everything about HP Sucks!

  • http://www.facebook.com/people/Mark-Yates/100001523462846 Mark Yates

     I love my Epson NX415 Model all in one. It still works like a champ it is just cheaply made.

  • http://www.facebook.com/people/Mark-Yates/100001523462846 Mark Yates

    I will be replacing this one soon with another Epson because I have had great experience with Epson thus far only being my first though.

  • Dvid

    HP Laptops are absolute rubbish. I have 4 other friends with HP laptops. All laptops overheat and have LCD problems with purple lines running across the screen. A coincidence? I think not.  HP knowingly sell their laptops with these issues. 

  • Allmoes

    HP BLACK SCREEN OF DEATH Has been ongoing for years and they continue to sell a very poor product with the same complaints.  100 days over warranty and to bad so sad….14 months old,  toss it out, get a new one.  To bad the price doesn’t reflect a disposable product.  Hate HP 

  • Ecolombog

    HP is the worst computer I ever have bought!!!!!!!!!!!!!!!!!

    Very sad and upset with HP, shit computer!

  • Rob.87.UK

    I bought a DV6 2 months ago, good old smart hard disk 301 error, luckily enough I had insurance on it and it’s gone for a repair, but if I didn’t have that insurance i’d have to buy a brand new hard drive and pay for labour costs at a total of £120+. The laptop itself was okay, but for £700 i’d expect a damn sight more than what I got

  • toobadsosadhpnowsucksstinks

    HP instruments used to be the best in the world.  After 10th call to freakin’ India to get help with new laptop that was malfunctioning…..and finally getting wakeup call from marble-mouthed bonehead who didn’t know it was 4 A.M. in the U.S., I’ve sworn off all HP products, printers, software, you name it.  If it’s HP, it sucks and it will not exist in my life.

  • Steve

    I’ve got a DV2600, the onw where they tried to cut costs and only use one fan to cool both the CPU and graphics card. Screen stays black, been told its overheated and the solder has gone on either the CPU or card. £80 to fix but the shop will not garantee the fix because its a design fault. That laptop will be the last HP anything I ever buy.





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    Asifism.com provides users of HP laptops and notebooks with support and advice on configuration and installation of discontinued HP QuickPlay Software & defective broadcom wireless cards / adapters in HP laptops and notebooks. The website provides a download of the Direct and Windows versions about the software, along with a variety of dicussions that help visitors and users deal with various installation and configuration problems. Asifism.com also offers advice / articles pertaining to deportation from the US, which is a very poorly documented area by the the Department of Homeland Security. The idea is to help answer questions for those who cannot find the answers that they need pertaining to immigration and deportation. The site also offers an accounting and finance section relating to various topics and issues in the subject, with lessons on some of the basic and advanced topics and financial and management accounting. Among others, KPI Analysis, double entry bookkeeping, financial reporting, ratio analysis and others are topics that Asifism.com will continue to write about and discuss.