Why GoDaddy Web Hosting Sucks!
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Until October 2009, I was a GoDaddy Partner / Wild West Domains Reseller, and although I made some money by selling their hundreds and thousands of unneeded services, I had a very hard time pushing a product which I myself had serious doubts about.
Over the 3 years that I’ve been selling Wild West or GoDaddy Services, I tried many different hosts, and I recommended GoDaddy hosting to many small businesses, because for a website that doesn’t really drive traffic, GoDaddy pricing really isn’t all that bad. However, I’ve never been too convinced about their hosting services and some of the functionality that comes along with it and today, I will give you the inside story, based purely on experience, as to why you should not use GoDaddy for hosting a website if you plan to build a reputable website.
So why haven’t I been comfortable selling GoDaddy Hosting? Well, put simply, because it just sucks. It fails terribly when it comes to speed, reliability and user friendliness, and if you ever have to depend on their customer service, well, you may have to ask Jesus to intervene, because GoDaddy or Wild West Domains Customer service is really, really lost. So lost, in fact, that they do need a Messiah for enlightenment.
Hosting with GoDaddy? Better Make Time…
Let’s put it this way: access to the GoDaddy Hosting Panel was so slow that at times I could brew a cup of good old Spiced Indian Tea before the page would load. It’s one thing to have the front end run slow, but to log in, create email addresses, or use their file manager, or create databases with their custom interface was the most painful experience I have ever had as a web designer. In addition, if you ever had to log on to the customized phpMyAdmin interface to access the MySQL Databases, well, you’d have to go make some more tea. Run time between queries with phpMyAdmin is very slow, and it makes for an over all pathetic experience as a webmaster.
Now, when you’re running the front end, it’s just as bad. I switched to several different packages as a reseller: from VPS Hosting to Semi Dedicated to Economy to Deluxe. They all run at stone-age speeds, and the front end experience is so bad, especially if you’re querying a database, that the website may occasionally time out. That’s bad news for those of us who wanted to do testing on the server, because oh my, we wasted some mighty precious time. In any case, it made for a bad user experience, especially if you’re running an ecommerce site, as no user wants to wait 3 minutes for the next window to load. AJAX could act as saving grace, but the minute your AJAX application would query your sever, well, you’re at GoDaddy’s mercy; and let me tell you, they really are running their hosting service like they’re in the Wild Wild West.
One of the reasons the database access is so painfully slow is that it sits behind an SSL connection. This is a rather silly move, as most successful hosts don’t employ it simply because it can drastically slow down the performance, of, say, a massive wordpress blog that could be pulling along the lines of 70 queries a page.
70 MySQL Queries, you say?
With GoDaddy, they claim to be able to monitor the simultaneous number of connections to the MySQL Database and the simultaneous number of active visitors (whatever in the hell that means) on the website. Now, GoDaddy staff isn’t clear on this, but apparently, if you have more than 50 consecutive MySQL Connectinos or 50 active users, well, you’re fucked. You’ll get a 503 site temporarily down error, and it can last for over an hour, because apparently, you have 50 active users who are consecutively glued to the MySQL Database. How awesome is that? And yet, neither google analytics or extreme tracking could detect more than 1500 pageviews in a day @ that point. But these daddy goners had their own agenda. According to some of the intellects at Wild West customer support, the number of open MySQL DB connections or the number of consecutive visitors would change based on which package you had, where as some claimed to have no knowledge of any such thing. But nobody really knew what triggered this 503 error. Apparently, as it turns out, all the staff needs maintenance.
FTP Access, you say?
This one really pissed me off. No more than 2 simultaneous FTP connections, and no FTP connections lasts more than a 120 seconds. So, if you’re testing on the server, you’re fucked! And if you’re hosting multiple sites on the account, you’re penetrated twice because more than one webmaster can’t upload files to the FTP server. That’s just bad; really, really bad.
Email?
Well, the folks over at GoDaddy may have developed their own email interface, but they still don’t have control over spam. Either that, or they’ve got too much. While I was at Wild West, I had several clients complain about their clients complain about how their emails would net get delivered, and the folks over in Scottsdale, Arizona really had it out for everyone. At times they’ll block hotmail email, even if originates from a valid SPF policy domain, and if you ever emailed them, they were just about as useful as, well, useless. Besides, if you didn’t pay extra money, you only got 10 MB per email inbox! Hello! Free email comes with 2 GB now. I know you guys are from the same state as McCain, but please keep up with what’s happening!!
Installing Applications
If you’re buying a third party software like an eCommerce Solution or blog etc., please let the party you’re buying from know you’re using GoDaddy, Wild West or Secure Server services, because for so called ’security’ reasons, their settings are all screwed up. For instance, with several ecommerce providers, you’ll have to point to a specific URL to be able to use the curl() function in php with GoDaddy & Co., and it can be very frustrating if you’re new to this stuff and don’t know that your host is the one that’s been screwing you over for hours while you kept thinking your code was all screwed up.
Worst of all things with GoDaddy is the overall experience if you are a professional. Just like Sage has mesmerized the UK with it’s marketing and taken over as the defacto accounting software despite being the worst accounting package on the market, GoDaddy with Wild West has marketed itself extremely well, with thousands of affiliates, to the point where they can easily trap the newbie consumer with absolutely low quality service. Well, I’ll be having no more ofana part to play in that crime.
If you’re a starter, go with GoDaddy. If you want good, reliable hosting that works, go for cluster based hosting, and please don’t go with Servage. I’ve already cussed them out on this website a couple of years ago. I have finally settled with IMountain.com Solar powered Hosting, and they’re not paying me to write this, which is why there’s no link to them in this post. I’ve been using iMountain for a few months now, and I can tell you that I’ve been pleased with their speed, FTP, customer service, etc. etc. They’re not about giving you fancy marketing stuff or spending too much time writing their own cluttered interface. They’re using respected software in the hosting industry to run their service, and it comes with great speed. It’s not the cheapest hosting you’ll find, but it is definitely worth the money.
In about 4 months, I’ve only had downtime for a couple of hours one day, and this is the day it took a couple of hours for me to get a response out of them. But as it turns out, the problem was that someone had a launched a DDoS (Distributed Denial of Service) attack on one of the servers, and they were busy trying to counter it. For those of you who’re not familiar with DDoS, it’s somewhat equivalent in cyberspace to what Israel is currently doing to Palestine; you can hardly blame them for fighting the terrorist off before responding, eh?
But that’s IMountain.com. With GoDaddy and Wild West Domains, I’ve never been able to figure out why I got a 503 error three times a week!
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January 7th, 2009 at 12:57 am
Good afternoon,
I work with the GoDaddy.com hosting team and recently came across your post. I’m sorry you feel this way about our hosting services. I’d really like to speak with you more in depth about these concerns. Please contact me by email with a phone number and the best time you can be reached. Thank you.
Sincerely,
Alicia R.
Go Daddy Hosting
January 9th, 2009 at 1:21 am
I am very interested in this article because I just set up a GoDaddy account as a testbed for a new eCommerce package we purchased. I looked through their specs and figured for $15/mo for a Windows hosting account I couldn’t go wrong.
It has only been 24 hours and so far I am very unhappy!
After I purchased the account it took overnight before the account was set up. Then today I tried to set up the secure cert for this account and ever since then my account has been listing as pending account changes.
I called GoDaddy tech support (on my dime of course) and they said it is an automated system but because they have so many customers (alarm goes off!) that it takes awhile for account changes to be completed.
I have many other web hosting accounts with other hosting companies, both Windows and Linux, and they all provide a control panel that allows me to make instant changes to my accounts.
One more thing…when I use FTP to log into this account it is INCREDIBLY SLOW! I am using WS-FTP and when I click to login it takes 11 seconds or more before I can see the files and access them; on my other hosting accounts this happens in less than a second. And it takes 10 seconds just to open a folder!
GoDaddy tech support told me that delay was because the account is currently in a setup/change mode but I kinda doubt that is true. We’ll see how responsive the FTP is after they finish the current pending account changes.
I had hoped to switch several of our accounts to GoDaddy but if these delays are standard I’ll have to keep looking.
January 12th, 2009 at 12:32 am
I am currently migrating my client away from GoDaddy. It’s the most convoluted mess of a customer area I have ever seen and I have dealt with all of the big name registrars/hosts. I have NEVER had so many problems trying to FTP as I have with GD! You are completely correct when you describe their idiotic customer admin area. GD is designed for people who don’t know what they are doing and don’t want to know. GD relies heavily on the ignorance of their customer base. The worst host hands down!
January 12th, 2009 at 2:03 pm
I recommend imountain.com
January 16th, 2009 at 7:29 am
I totally agree with this. I have tried using GoDaddy for hosting, but have had to migrate over to BlueHost. Hosting at BlueHost is much cheaper and their support is top notch!
Cheers,
-Jay
January 19th, 2009 at 5:31 pm
[...] was a huge mistake. I’m sure you can find a lot of hateful writing about them already in the internet, but one blog post more can’t [...]
February 3rd, 2009 at 10:38 am
It sucks BIG time. Took me 8 times to create an user
February 16th, 2009 at 3:04 am
Limited by concurrent connection?. and using mysql?.
WTF?!
Whats a scam.
Truly, it is pretty hard to determine the number of concurrent connection, mainly because many technologies (including mysql and specially php) keeps by default (and because performance) a session opens a extra number of minutes even if the user has log off or closed the browser.
February 21st, 2009 at 9:21 pm
I actually cam across this site/post while I was waiting for godaddy FTP to upload a <1M mb graphics folder to upload (its been 2 minutes and counting).I totally agree with this post on network performance! I am dot com entrepreneur and have been with godaddy for more than 4 years and have had hosted about 5 websites with them and over 20 domains.
Their web interface for hosting/resellers and general users is absolutely, hands down the WORST in the industry (actually the worst i have EVER seen). You CAN design an easy user friendly site with easy navigation AND STILL SELL all the useless bells and whistles they do…so i don’t understand why they don’t get get rid of the cheesy graphics and stupid NASCAR/bimbo celebrities that could the main page and the redundant links and pop-ups that litter the hosting/domain mgt control panel. The FTPs are slow as hell (setup a new one and watch, it will say pending for like 30 min-WTF is that all about). I am NYC and have several websites with ok traffic (~700 visitors a month) on Godaddy. They sometimes go dead (you have to refresh them several times for pages to load).
I used run a co-located server (P4 with 1 gig of ram) with PLESK server mgt on it on an ok network and i can tell you, non of these function took more than a few seconds. I suspect they are overloading their servers and one traffic mgt is less than perfect. I do have to say that i disagree with the above posts about customer service. Their ever increasing # of customer reps are friendly, answer the phones fast but are sometimes less than helpful. Frankly, their customer service is better than most in the industry.
I stay with go daddy because of the cheap domains and ever cheaper website hosting. If you have a small business website that gets little traffic, park it there (set it and forget it). If you have a website that makes you money, take it elsewhere.
March 13th, 2009 at 1:22 am
As a user, I want to yell and pull my freaking hair out. I have a domain, and I want to setup web hosting. HOW THE F@#& do you do that simple FREAKING TASK!
WTF! WHERE’S THE SETUP WEBHOSTING FREAKING BUTTON. I DON’T WANT A FREAKING FREE WEBSITE WITH A GANGLY GODADDY BANNER….I WANT TO GIVE THEM MY MONEY, TO HAVE AN AD-FREE WEBSITE. HOW THE HELL DO THEY GET OFF MAKING IT IMPOSSIBLE FOR A GEEK TO DO THIS? WHO PAYS THEM? IT’S LIKE SPAMMERS…WHO THE HELL CLICKS ON SPAM, WHO THE HELL PAYS GODADDY?
Omg..that felt good…I can relax now.
March 24th, 2009 at 10:28 pm
Well, I’ve been searching for a hosting site, and came across GoDaddy, which sounded pretty good. My hubby suggested I search “GoDaddy Sucks” and see what comes up. Now I know why their prices are so cheap!
Next.
April 23rd, 2009 at 2:45 am
Just started with GoDaddy a few days ago.
Mainly using web hosting as a back up FTP site for my data. The price is right, but the upload speed is seriously lacking. My ISP claims I get 500Kbps, which measures out correctly with various speed tests. However, my FTP connection with GoDaddy is a whimpy 30 - 60Kbps. I talked with an account manager regarding their bandwidth (speed), and his response was that I will be the limiting factor (as opposed to them). But again, my speed tests show otherwise.
I plan on talking to this guy again to find out what the story is. Granted I do not require blazing speed, but my backup is taking about week via Syncback (total backup size is about 50Gb). I just can’t ignore the fact that it should be going 10 times faster.
I also agree with a previous comment regarding the amount of time it takes to connect or open a directory. It sits for 5-10 seconds before anything happens.
So far, very disappointing.
April 23rd, 2009 at 3:10 am
CORRECTION.
I was stupid and did not realize that my FTP program was giving me numbers in KBps (kilobytes per second), and that all the speed test programs gave me results in kbps (kilobits per second.
And of course my ISP (roadrunner) claims the upload speed to be in kilobits per second. Therefore, my transfer rates are appropriate.
I apologize for any emotional pain I may have caused Go Daddy with my complaint.
May 25th, 2009 at 11:21 pm
I second what you say about the GoDaddy admin pages. WOW! I mean those admin pages are *absurdly* slow. They won’t allow me to use my own sql client, so I’ve got to use mysql. But for some reason they won’t let you bookmark the page to go right to it. You’ve got to wade through 4 pages of their ultra-slow time-wasting nonsense after logging in just to get to the mysql page.
It’s an embarrassment. I don’t know how GoDaddy can take itself seriously with performance like that. I don’t think I’ve seen slower loading pages *anywhere*!
Mysql performance is ok once I get there, but pretty sluggish as well.
FTP is frustrating too. Sometimes I continually get the “too many connections(2)” message even though I’m supposed to get 50 connections according to their docs. Honestly though, I seem to get that problem with whatever host I’ve used, no matter what my FTP client or “max connections” setting. I can’t believe FTP is still even used when there are better protocols out there.
On the plus side, I find the responsiveness of the shared hosing to be acceptable, and downright fast in off hours. It’s the admin side that needs a complete overhaul. Their support response time has been pretty good too (though often usually just to say: “we don’t support that” )
I’ve been a customer for about 6 months to try them out. I’m Glad I took the monthly plan, because I don’t think I can take working with their admin interface any more. Just hope the next one doesn’t suck as much. GoDaddy is probably fine for people that don’t need to do lots of admin work, but for me….I’m just not into wasting 1/2 hour or so a week waiting around for page loads.
June 4th, 2009 at 11:31 pm
I just bought a web hosting plan with GD earlier today and I am already think of going back to 1&1. With 1&1 I had unlimited ftp admin was fast and easy to find, MySQL worked fine.
But With Godaddy 2 FTP thing is killing me and they have to move my server everytime i add somthing that came free in my package like SSL and SSH.
And i havent been able to even setup my e-mail account yet.
GODADDY YOUR KILLING ME!!!!!
June 9th, 2009 at 10:02 am
We recently Took up a shared hosting plan with Godaddy, I have to say everything you have said in your blog i have experienced, Slow loading times on the front end Ftp, Admin section, i even wrote 3 emails Demanding a explination from the why it was so slow i even did a reverse ip on the domain name and found my domain is on a sderver with get this, 3,254 other websites No wonder its so shit, the pack as much on one server and on a shared ip to make as much money as possible.
After 2 days I got a email response (it says 24 hours response time). In short the mails told me tough shit go you are bound to experience slow load times during peek hours ( i mean come one WTF so there telling me THey are fine with overloaded servers? then they told me to go buy a VPS or a dedicated server from them.
What sort of company offers you a battery chicken house webhosting in the poorest of conditions known to humanity? That would be GoDaddy my friends GoDaddy.
June 26th, 2009 at 9:32 pm
I called Godaddy support about the database connectivity issue. It is sooooo slow. It took me a few days to figure out the problem, because sometime wordpress themes can be very slow with widgets and all. I finally tested a simple select statement, which took forever, and tested against a massively bloated php file with no database connection, which loaded super fast.
I called tech support and asked to be moved off the server and why…He said they can’t do that. He asked me for the website and then told me it loaded really fast for him, instantly almost… I was so fed up at that point I knew this was going nowhere so I just said, well I guess my laptop must have a virus and hung up…
June 27th, 2009 at 8:01 am
Yeah GoDaddy staff is always in denial. Either that, or they put you on hold, come back and say oh it’s working just fine because they actually fix the problem whilst on the phone.
It’s just bad service ethic, or lack of one.
July 3rd, 2009 at 7:41 pm
You know, after bullshit answer after bullshit answer from godaddy about various problems with the service, and getting 1-2kbps upload for several days across multiple domains on a VPS, I am done. Looking for a new host, and I am up for an experiment with google to see if we can get “Godaddy Sucks” into the top five for any query containing “Godaddy”.
Protip: Canned support answers to users who actually have a clue will piss them off. I suggest you guys purchse some more bandwith and boatload of clue for your support reps.
July 3rd, 2009 at 8:00 pm
I told them in the email support request that I had tried multiple computers connected to different ISP’s with the exact same result. Advised them that I do network support for a living and to not even think about blaming my ISP.
I will not do business with a company if their first tier support is incapable of reading a simple email.
And of course the reply from Godaddy support:
We have tested your upload speeds from an internal and external connection and also tested the upload speeds of other virtual servers. The upload speeds were similar and within acceptable limits. As we do not have access to your local network and cannot compare our external connection with yours our average FTP upload speed was 200 Kbps on your server and a test server.
If you feel that you are experiencing connection issues with an external network we suggesting contacting your ISP provider to see why the connection is experiencing issuese. If you feel it is an issue with the server please provide us with data that shows the connection issue is within our network. We suggest researching online for tools or ways to trace your connection and upload speeds to the server.
July 4th, 2009 at 6:30 am
I fully agree goDaddy sucks. goDaddy is slow to the point of stagnation. I have taken the exact same site that I have hosted on a Virtual Dedicated server at goDaddy and transferred it to a simple shared account at WebECS and queries that were taking 10/secs at goDaddy execute in less than 2/secs at WebECS. And at WebECS it’s PHP running on a Windows box, go figure. I’m dumping goDaddy as soon as I can migrate the full site over to WebECS or another host.
to reiterate… goDaddy hosting sucks
July 15th, 2009 at 10:55 pm
I’m currently leaving Godaddy at this very moment.
I am having problems, simply backing up my website before I migrate it to a new host…. its only 30MB and I can’t even download my complete site via FTP without my transfer crashing out….
I hate and will never use godaddy for anything.
YOU SUCK GODADDY!
July 30th, 2009 at 6:08 pm
I’ve been using GoDaddy’s hosting for some time and I would agree on most of the issues raised here. The bad performance of phpMyAdmin will have to be the most annoying for me.
August 11th, 2009 at 4:11 am
I hear all of you on this. GoDaddy truly is a corporate crap company who spent a lot of money on advertisement and spokespeople (if you want to call Danica Patrick a spokesperson) to get people to join. And this crap actually works? I guess so. I had a client join GoDaddy to host an ASP.NET site we created for them. It has been two days and they have refused to tell us why our application times out after 10 minutes or so. They come back with the same crappy line about third party/custom software includes very little customer support and they would not be able to help me unless I can prove that it is their server in error. How about I’ve installed the exact same application on two other hosting sites and several IIS boxes I have not that I should have had to for something as simple as a timeout issue and the fact that I’ve only been doing this for about 15 years. Their response was that the same. Can you freaking believe it? I personally paid a years worth of hosting to switch companies for the client. GoDaddy will not only nickle and dime you all the way to what other companies charge (and sometimes more), but they don’t offer the same level of support nor are their servers or control of your applications the same as other companies. All I can say is that if you decide to go with GoDaddy, good luck. I hope you have nothing more than a static HTML site. Otherwise you will be back here writing the same stuff about them.
August 11th, 2009 at 7:33 am
I hear you Sam. Unfortunately, corporate mumo jumbo really works in the US and the rest of the world, so GoDaddy do pretty well. They thrive on the newbies, not the pros, so you’re best staying away from them. They’re pretty much only good for .com, .net and .org domain registrations.
August 31st, 2009 at 6:47 pm
GoDaddys web hosting simply sucks , I am discontinuing with their service
I am sure they know about it but dont bother to do a thing about it
September 14th, 2009 at 5:51 am
I’m just hours into trying out Godaddy hosting and I am ready to SCREAM. I took over a volunteer project to redo a website that is hosted on Godaddy — which the previous webmaster has paid for until 2000-and never. WHY!! I searched “Godaddy hosting f*#$%%@-up” because I knew I wasn’t the only one.
October 24th, 2009 at 9:36 am
I use, it’s so shit,
November 17th, 2009 at 8:23 pm
I agree too - I have had domains through GD for a long time, but hosted through Hostway who doesn’t have great WP support. I wanted better WP support so I moved to GD. I also run a weather website that has several continually updating FTP — guess what GD cannot handle it (FTP connections limited to 2 or so). I am dead meat. I swithced my hosting. Moved about 10 GB of data over. ANd it won’t run live. Arggghhhh — I have probably spent 100 hours on this crap.
December 15th, 2009 at 4:48 pm
I thought I’d get a better deal with godaddy, as I didn’t care for netfirms’ making downgrading your account so tough during a time I didn’t need much bandwidth. Godaddy starts of sounding cheap, but after adding the missing elements included with the barebones hosting package, I’m paying a comparable price to my netfirms account for less than I had.
Worst of all, the hosting sucks. FTP access is like pulling teeth ad having them pulled.
December 22nd, 2009 at 6:34 am
My client is hosted on godaddy and wanted a new CMS system on his site. Within an hour of launching the site it crashed (my client had just launched a power plant and was getting hits!)Godaddy did nothing to help and stonewalled every request acting clueless. It was terrible. The client though we messed up and we lost a lot of money. Go daddy really sucks.
December 29th, 2009 at 2:33 am
I found this post looking for information regarding concurrent connections. I have to say, as a GoDaddy customer for over 5 years now, I have not had any issues. I am not here to say people have not had bad experiences, but I myself, have not. I am on a deluxe plan, which is in the middle. I have recommended this company to many of my customers, and manage about 30 sites / hosting accounts for customers with no problems. At the time of this writing, I am uploading numerous large files to my site via FTP (FileZilla v 3.3.0.1) and I am getting my full capacity upload speed (2Mbps / 250KBps). Also, on the note of customer service, I have had to make a few calls for changes in services or plans at the request of my customers and I did not have any problems with their staff. They knew what they were doing. I did have to ask one rep to let me speak to someone “more advanced” as he did not understand a request, possibly above his knowledge, but I ended up speaking to the other person and the change was successful. I know that things happen, but I am just here to say that I have had nothing but positive experiences with godaddy and I will continue to use their hosting services. If anyone reading this is having issues, feel free to contact me, I would be happy to help you with your concerns.
Cory
PCWatchdogs.com
775-624-8574
P.S.
I am in no way affiliated with godaddy.com nor do I get anything from them for posting this, I am simply a happy customer voicing his opinion
January 7th, 2010 at 11:53 pm
I have exactly the same problems with godaddy. I have a joomla web site on shared hosting and it is really slow and I mailed them this situation, they said that there seems nothing wrong. wtf? please spread the word that GODADDY SUCKS.
January 15th, 2010 at 7:19 pm
I too used GoDaddy hosting…. just the basic windows hosting for a very basic ASP.NET site.
I only had it there for a week. The hosting service was horrible. It would show users 304 redirects and take forever to load. There were random outages and even worse…. is that Google was indexing the bogus redirects and error pages that Godaddy was displaying. Those pages were not part of my site.
I would not recommend godaddy hosting services!
January 16th, 2010 at 5:13 am
Oshare Curry’s been on GoDaddy servers for a couple of years now, has been constantly bogged by stupidity and malware infections.
I have no reason to see that wordpress or joomla could serve anything with malware on it. Wordpress maybe, but even THEN there’s the issue of how the plugin got it where did it come from.
I think godaddy intentionall infects customers so they’ll pay to get things fixed… especially for the clued up customers who get irate.
8D LIKE ME!
HostGator here i come.
Blue host i’m sure would’ve sufficed if i didnt use several domains across one account (too cheap to use other hosting!)
So yea, i’m all for anti-godaddy, cept unfortunatley for now they’ve got me by the tit, i still have all my domains there and can’t afford to move them yet.
Any good domain registrars that are out there? That i can cheaply, saefly register them to?
January 27th, 2010 at 6:50 pm
it is the best hoster ever! for god sake
January 29th, 2010 at 3:17 am
I have been a web designer for over 6 years. In that time I have seen Godaddy devolve from a respectable web and domain hosting provider to a deceitful money grubbing machine.
I would never recommend Godaddy for any of my clients under their current business platform.
Whatever happened to providing a quality product? Godaddy should be less concerned with quantity (providing cheap domains and hosting) and pay more attention to improving their product.
I guess you really do pay for what you get!
February 8th, 2010 at 9:17 am
Ok, so I’m building a site for a client and why in the hell does Godaddy Servers keep crashing? Hold on a sec, WHAT THE &$%^# IS GOING ON WITH THIS MUTHA#*$(% COMPANY TO WHERE I CAN’T COMPLETE A SIMPLE TASK WITHOUT SEEING THIS F*CKIN’ MESSAGE,
“There was no response from the server while transferring the file “stylesheets.css” or better yet,
“Some Files were skipped during the last operation. A list of these files has been logged in the FTP log Window.
Ok sorry for the outburst but Godaddy is really making me look bad. Here I am, giving deadlines (which is totally against freelance rules) and Godaddy simply can’t get it together. Thank GOD they are NOT my hosting company. I spoke with tech support and was told they have a lot of customers on the servers. I was thinking, “what the hell kinda response was that”? I just hung up and right now, I’ve lost about 4 hours of work because Godaddy Servers are crap.
Ok, I feel a lil better now that my venting has been done.
February 9th, 2010 at 5:58 am
Godaddy ………. is just awful!!!!
February 23rd, 2010 at 2:32 am
I’ve had my domains at GoDaddy for quite a while, and I moved my hosting to GoDaddy last year. For me, customer service has been great (when needed - which is not often). The couple times I’ve called, I got a very helpful and friendly individual.
However…….
My account is up for renewal, and I am going to move my account AND domains.
Why?
Commercials:
What can I say, They are stupid, sexist, and have nothing to do with the product. Obviously they are not marketing to me, so they must not need my business that badly. I might have let this “slide” if it weren’t for the other issues.
http://FTP. It’s fine doing a few files at a time, but if you do a download/backup, the connection times out after downloading a few hundred files (small image files 5-30k). Then the connection cannot be re-established for 15 or so minutes. Finally, it reconnects and downloads about 500 files (again, nothing large html and jpg, mostly), then disconnects again and the process starts over. Same thing when using Dreamweaver. Very annoying.
Administration:
The GoDaddy account interface is not at all intuitive and it’s SLOW. My final decision to NOT renew with them and to move my domains to a different registrar, was because I felt like they were trying to “trick” me into renewing stuff I didn’t need or use (that came free with my hosting account when I got it). The renewal process is somewhat confusing, if you don’t pay very close attention, and I firmly believe this is done on purpose.
…. it’s been an hour, and I’ve downloaded only 3500 of 11877 5-10k jpeg thumbnails from my photo album because the “Connection cannot be established”.
Oops.. wait.. there it connected again….
Crap… downloaded about 300 files and dropped off again.
Argh.
March 4th, 2010 at 10:53 am
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