Comments on: Why GoDaddy Web Hosting Sucks!

By: Scottzozer

Scottzozer — Fri, 03 Feb 2012 14:45:00 +0000

Just had my first real issue with GoDaddy! Up until now, I have never had an issue… Most service calls have been extremely helpful and maybe I was just lucky and got the smart tech working there to put himself through a computer science degree! I digress, this is the tale of the bad business practices.

Everyone that does development knows to always maintain a default install file. This contains things that are extremely basic and normally come with every fresh hosting package! So I was doing some drupal development and did not really worry about the files that came with my hosting package. I ended up trashing what I was doing because I was getting pissed and wanted to start fresh. I FTP-ed with Filezilla and selected all files and deleted. Well that was a mistake.

First I e-mailed support and asked about getting all the files re-loaded. They gave me so BS about re-installing some mail scripts. Tried their suggestions and nothing came of it. Today I called and asked a tech to re-install the files and he said there is no way to do that. I then asked for a list of files that comes with a fresh hosting and again “there is no such list!”

Now as a hosting business, don’t you think you should be maintaining an accessible file structure for each of their hosting plans. The files have to be populated from somewhere, they do not just appear out of thin air!

His suggestion was for me to pay $10 to buy a new hosting plan and then transfer the year I had over to it, basically would yield me like 12 “free” days of hosting but forcing me to buy the full priced month!

My solution, buy a separate month of hosting. Let it resolve to a domain (luckily I have one sitting around that I ended up never using). Copy all the files in the root directory (now i will keep a copy forever on a flash drive or something) and Paste them into my other hosting plan. Final step, finish this within 5 days to get a full refund of my new hosting plan and not get charged for something that should be a default ability by end users, if not at least the damn tech department.

I will still use GoDaddy, but will be researching new hosting possibilities. I currently run a development server on an old crap dell latitude on a dynamic home ip address. Its funny because its kinda faster then GoDaddy, but then again I only have at max my personal traffic to and from on a plan of 30 down 5 up!!

Any suggestions to a hosting plan, I want to sell hosting space to my clients to get them a discount and myself some money!?!?

By: Asdasda

Asdasda — Fri, 03 Feb 2012 02:51:00 +0000

I agree and it looks like godaddy wrting on forums and swearing to people

By: no-more-gd

no-more-gd — Thu, 01 Dec 2011 21:39:00 +0000

i just purchased a deluxe godaddy account and agreed its useless,its far too slow and keeps dropping out.
ive been with them for just over a week just setting up a new site to transfer to another server and i was going to move my forum over to gd but not a chance after experiencing it.
im currently hosting my forum on unitedhosting .co.uk and although not megga cheap they have been 100% reliable and customer service is outstanding.
i would like a package thats a little cheaper though.

By: Best tv s for gaming

Best tv s for gaming — Thu, 17 Nov 2011 11:34:00 +0000

couldnt agree more. ive been using bluehost for a while now.

By: Commie B

Commie B — Mon, 07 Nov 2011 21:23:00 +0000

LOL, that’s a little harsh. I used to run more than one dedicated server with GoDaddy. The dedicated servers are fine, but with others offering better service, there is no reason to go with them.

The Deluxe service, I’m sorry, did suck. It depends on how much traffic you and your clients get. This site used to run on GoDaddy’s Deluxe and then Ultimate or equivalent at the time plan and it choked thrice a day. 35 MB downloads always got timed out. So we had to switch.

I agree, there is definitely user error, but not everyone who’s posting here is a newbie.

By: Commie B

Commie B — Mon, 07 Nov 2011 21:19:00 +0000

Because it’s cheap, my friend. People will do anything (no matter how stupid it is) to save money. Of course, many are just misinformed and gullible, but isn’t that what capitalism is all about: misinformation!

By: Commie B

Commie B — Mon, 07 Nov 2011 21:18:00 +0000

Thanks, Old Man. We’ll check out ARVIXE.

By: TheOldMan

TheOldMan — Fri, 04 Nov 2011 04:46:00 +0000

ARVIXE (you can add the .com) is what you are all looking for. Being in the business since TLD’s were offered for free (yes, they once were!), I can tell you there is no better hosting seller on the market. Got a problem? Click to chat and REAL technician will bring up his gooey and help you find out what you have done wrong, fix it, and then thank you afterwards! I have been with more than 20 of the top names out there, and while some of them were good some of the time, Arvixe is great all of the time.

I’m semi-retired now and have dwindled my customer base to around 2,000 or so small to medium size businesses and only two programmers on staff out of large home office. I have a few of their $99/year reseller packages and two VPS accounts, all on different servers and follow the customer trends, business models and past and present traffic histories to determine what server to put them on. We have done everything you can think of on these servers, and hosted thousands of customers, from one-page Mom & Pop brochure sites, to full blown financial institutions and cell phone companies without a glitch.

Do we use all the features they have? Nah… but then again, a real design firm never does. But for all the newcomers, just about anything you need or can ever want is in their lightning fast cPanel, just a click away. Are you a coder? Their servers are a coders dream… you have access to everything you need, any way you want, period.

GoDaddy is now and always has been a rip-off, that’s just the fact of the matter. There are NO real programmers who I know that use GoDaddy, and I have subbed out thousands of jobs to hundreds of coders over the years.

Oh, and by the way, all you little kids out there with the foul mouths and condescending attitudes? Grow up, it just makes your credibility somewhere in the area of zero - If you don’t like something, say so, you have that right, but at least try to be considerate and offer constructive opinions to others who are really looking for help.

By: Whywouldyou

Whywouldyou — Mon, 31 Oct 2011 22:18:00 +0000

As with most services, some folks will have good a experience while others will not. I have utilized many hosting providers in support of my clients, so I can safely say that I had no axe to grind with GoDaddy. That being said, if you have managed a site on BlueHost, iXwebHosting or any number of solid hosting providers using cPanel or Plesk, you will absolutely pull your fucking hair out with GoDaddy. Not to mention they nickel and dime you to death for things that other providers include with their hosting.

The bottom line is that if you have one provider who has good pricing, a good reputation go with them, if you are considering GoDaddy’s then considering eating from McDonalds every day of your life…they do a great job marketing, the food is acceptable in small doses, but if you try to live off of it…it will kill you. So goes the story with GoDaddy…never seen a hosting company get so much bad press, bad reviews and outright hate…why would anyone take a chance after reading this?

By: Whatthefrick

Whatthefrick — Sun, 30 Oct 2011 21:51:00 +0000

You people are strange. I agree with Hercules. Get smart or stay out of the web biz. I have one step above economy hosting and I have NO problems. Why? Cause I know what the heck I am doing!
Technology is not going to change your underwear or wash the dishes for you…. for Pete’s sake! You just have to get used to the system.

By: Jonakiwi

Jonakiwi — Thu, 27 Oct 2011 06:09:00 +0000

FTP no problem at all, only thing sucks is Godaddy has stopped their free hosting. Other issue is Godaddy buggers off with your expired domain and hang it out for silly prices, not much of an issue if it is a short term gripe site because you can buy a new domain name with a slight name difference.

By: Hercules

Hercules — Mon, 24 Oct 2011 14:03:00 +0000

Yo, peoplz! I don’t care how good your developing skills are. I just know you are a shitty developers and stupid arrogant cunts.

I have 50 clients on GD.

1. Never had problem, coz I learned that you have to take Deluxe Service from GD not the cheap one economy!

2. If you cannot setup Joomla on GD or any other host without problems you are an IDIOT! Go to school, learn!

3. Stop blaming someone else for your own mistakes.

4. Try to get deluxe hosting or upgrade to it (spent few more $ a year more) . You be happy.